SYMPTOM FILE · STOVES, RANGES & OVENS

One burner down?

Gas or electric, the per-burner suspect list is short and testable. And burners on the same range like to fail in clusters — we check them all.

from $279 diagnostic + labor + parts · $95 if you decline
All-inFrom-prices include diagnostic, labor and parts.
$95Visit + diagnosis — only if you decline the repair.
5Appliance types, every major brand.
Mon–FriPlanned routes across the Tri-Cities.
WALicensed & insured, based in Kennewick.
LIKELY CAUSES, IN ORDER

What usually did it.

01

Element or receptacle (electric coil)

The element itself, or the receptacle it plugs into with terminals scorched loose. Swapping elements between positions is the classic first clue.
02

Infinite switch

The knob's control behind the panel — a burner stuck on one temperature, or dead entirely, with a healthy element.
03

Spark electrode (gas)

Clicks forever without lighting, or won't click at all: boilover residue or a cracked ceramic at that position.
04

Radiant element (glass-top)

Under-glass elements fail like coil ones but hide it — diagnosed by resistance, replaced from below without disturbing the glass.
BEFORE YOU BOOK

Three checks that are safe to try.

SAFE CHECKSwap coil elements (electric only)

Move the dead position's element to a working socket. Follows the element: part. Stays with the position: receptacle or switch. The single most useful DIY test in this trade.

SAFE CHECKClean the gas burner ports

A boiled-over sauce clogs ports and electrode alike. With the burner cold, a dry brush, and a toothpick for the ports — solves a share of these for free.

SAFE CHECKNote exactly which knob behaves oddly

'Front-left only heats on high' is a diagnosis-grade sentence. The switch behind that knob is nearly booked for replacement already.

HOW WE CLOSE IT

The visit, plainly described.

Per-burner diagnosis runs the chain for the dead position — element, receptacle, switch on electric; electrode, module, valve on gas — then tests every other burner, because the same heat and the same boilovers age them together. One written all-in price from $279 covers the convicted part, the labor and the diagnosis.

Glass-top owners get the honest note: radiant elements replace cleanly from below, but a cracked glass surface is a separate, spendier conversation, and we'll price both paths before anything is committed. Nobody discovers a second repair on the invoice.

ASKED OFTEN

On this fault specifically.

Why do burners fail one at a time instead of all at once?

Each position runs its own element, switch and wiring, so failures are per-seat rather than system-wide. But shared age and shared boilovers mean the second failure is rarely far behind the first — which is exactly why the visit tests all positions, not just the one you called about.

The burner works but only on maximum. Same repair?

Classic infinite-switch failure — its contacts weld toward the high position. Same category, same from-price neighborhood, and worth fixing promptly: a burner you can't turn down is a scorched-pan machine and a safety complaint waiting to happen.

Is a sparking outlet near the stove your territory?

No — anything on the house side of the range's plug belongs to an electrician, and we'll say so on sight rather than improvising. The appliance side, from the cord's terminal block inward, is fully ours, including scorched blocks and internal wiring.

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Full stoves, ranges & ovens page →

BOOK A REPAIR

One number in writing. Everything inside it.

Send the symptom or the code exactly as the display shows it. A weekday callback confirms your window, and the van loads for your machine before it leaves Kennewick.

Approve the quote

The all-in price covers diagnosis, labor and parts. It doesn't move after work starts.

Or decline it

$95 for the visit and diagnosis is the whole bill — if the fix costs too much or the machine isn't worth it, that's all you owe.

Tell us what's going on.

Code from the display, or plain words — both work.

Approve the repair and the all-in price covers everything. Decline it, and $95 for the visit and diagnosis is all you owe.

This fault doesn't fix itself.

From $279 all-in, most closed the same visit. Call (509) 841-9102 or send the form.