The one appliance fault with a countdown attached. Here's what fails, what to do this hour, and what the fix costs all-in.
Four hours of safety sealed, far less open. Every peek spends cold you can't get back.
Silence where the hum should be, or rhythmic clicking, are both worth mentioning at booking — each points the visit before it starts.
Power at the outlet (test with a lamp) and the temperature dial — bumped settings and tripped GFCIs solve a surprising share of 'dead' fridges for free.
No-cool calls get priority routing on weekday mornings. The diagnostic runs compartment temperatures, fan operation, frost patterns behind the back panel, and compressor start behavior — in that order, because the order distinguishes a $269 relay from a $500 misdiagnosis. The written all-in price lands before any part moves.
Sealed-system verdicts — compressor, refrigerant leak — are delivered at the $95 stage with the replace-versus-repair math laid out. On a standard kitchen unit that math usually says replace, and we'd rather you hear it an hour in than a week and several hundred dollars later.
Usually yes. That split behavior points at defrost or airflow rather than the compressor, which means a standard, priceable repair. The frost dam melts, the failed component gets replaced, and cooling returns the same day in most cases.
Move irreplaceables — medicine, expensive proteins — to a cooler, leave the rest. A loaded cabinet actually holds temperature better than an empty one, and we work around shelves routinely. If the repair needs the back panel, we'll clear that section together in two minutes.
Worth an honest one. Garage units fight ambient temperatures they were never rated for, and July failures out here are common. Some are one relay from recovery; some are the wrong appliance for the room. The $95 stage tells you which, and the all-in quote follows only if the fix makes sense.
Causes ranked, safe checks listed, and the fix priced in one written number.
Open the symptom file →Causes ranked, safe checks listed, and the fix priced in one written number.
Open the symptom file →Causes ranked, safe checks listed, and the fix priced in one written number.
Open the symptom file →Send the symptom or the code exactly as the display shows it. A weekday callback confirms your window, and the van loads for your machine before it leaves Kennewick.
The all-in price covers diagnosis, labor and parts. It doesn't move after work starts.
$95 for the visit and diagnosis is the whole bill — if the fix costs too much or the machine isn't worth it, that's all you owe.
From $269 all-in, most closed the same visit. Call (509) 841-9102 or send the form.