THE PRICE CARD

All-in, in the open.

Most shops publish a teaser and grow the invoice on site. This page works the other way: from-prices that already contain the visit, the diagnosis, the labor and the part — and the one honest exit if you decline.

All-inFrom-prices include diagnostic, labor and parts.
$95Visit + diagnosis — only if you decline the repair.
5Appliance types, every major brand.
Mon–FriPlanned routes across the Tri-Cities.
WALicensed & insured, based in Kennewick.
BY SYMPTOM

Open a category, read the card.

Dryer Repair — from $235 all-in
SymptomFrom, all-in
Not heatingfrom $255
Won't turnfrom $235
Takes forever to dryfrom $235
Loud squeal or rumblefrom $245
Stops mid-cyclefrom $249
Washer Repair — from $249 all-in
SymptomFrom, all-in
Won't drain or spinfrom $249
Leaking waterfrom $255
Banging in spinfrom $265
Won't fill / slow fillfrom $249
Door locked shutfrom $249
Refrigerator & Freezer Repair — from $259 all-in
SymptomFrom, all-in
Not coolingfrom $269
Leaking waterfrom $259
Freezer frosting overfrom $265
Clicking, won't startfrom $259
Runs loud, nonstopfrom $259
Stove, Range & Oven Repair — from $279 all-in
SymptomFrom, all-in
Oven not heatingfrom $285
Gas oven won't lightfrom $289
Burner not workingfrom $279
Bakes unevenfrom $279
F-code on displayfrom $285
Ice Maker Repair — from $269 all-in
SymptomFrom, all-in
No ice at allfrom $269
Hollow or tiny cubesfrom $269
Ice jams the dispenserfrom $275
Sheet of ice in the binfrom $269
Stale-tasting cubesfrom $269

From-figures cover the common single-component repairs on mainstream brands. Bigger jobs — motors, boards, premium built-ins — quote higher, in writing, before work. The number never moves after approval.

THE MECHANICS

How the money works, with a real example.

STEP 1Booked, then diagnosed.

On site, testing names the failed component. No separate trip fee, no diagnostic line item building in the background.

STEP 2One written all-in number.

Say a washer drain pump lands at $265. That figure already contains the diagnosis, the pump and the labor. There is nothing to add to it.

STEP 3Approve — or don't.

Approve, pay $265 when it's fixed and tested. Decline — too pricey, machine not worth it — and $95 for the visit and the professional verdict is the entire bill.

Local context, honestly stated: typical Tri-Cities dryer repairs invoice at $290–$365 once trip, diagnostic and labor lines stack up. Our dryer card starts at $235 — because there are no lines to stack.
WHAT MOVES A PRICE

Up the range, down the range.

Down: easy access, a stocked part, a fault that names itself fast. A garage dryer with a snapped belt is the textbook floor-price job — open, confirm, replace, test, done inside the hour.

Up: premium and built-in models with panel-off-first access, discontinued parts that need hunting, and electronics that demand testing down a whole circuit before conviction. All of it shows up in the written quote — never on the final invoice as a surprise.

Never on the bill: fuel or trip charges, "shop supplies," per-hour labor meters, weekend-rate theater, or a second diagnostic fee for the same fault. The card is flat across all five cities, and the warranty on the work is in writing.

Payment lands once, on completion — card, cash or check — after the repair is tested in front of you.

MONEY QUESTIONS

Asked about the card.

Why 'from' prices instead of exact ones?

Because the same symptom can be a $12 part or a $90 part, and pretending otherwise is how flat-rate menus overcharge easy jobs. The from-figure is the real floor for that fault; your exact written number lands after diagnosis, before work, and the middle of the range is where most jobs actually finish.

Is the diagnostic really free if I approve the repair?

It's not 'free' — it's included, which is better. The all-in figure was built with the diagnostic inside it from the start, so approving the repair means you never see diagnosis as a line at all. Only a declined quote makes the visit itself the product, at $95 flat.

What if you find a second fault mid-repair?

You hear about it before anything happens — a separate written number for a separate problem, take it or leave it. The approved quote for the original fault stands either way. Invoices here don't gain line items after the handshake; that's the entire brand.

Do you charge more for Benton City or acreage addresses?

No. The card is identical across Kennewick, Pasco, Richland, West Richland and Benton City, including rural and outbuilding calls. Route planning absorbs the miles so the price card doesn't have to.

BOOK A REPAIR

One number in writing. Everything inside it.

Send the symptom or the code exactly as the display shows it. A weekday callback confirms your window, and the van loads for your machine before it leaves Kennewick.

Approve the quote

The all-in price covers diagnosis, labor and parts. It doesn't move after work starts.

Or decline it

$95 for the visit and diagnosis is the whole bill — if the fix costs too much or the machine isn't worth it, that's all you owe.

Tell us what's going on.

Code from the display, or plain words — both work.

Approve the repair and the all-in price covers everything. Decline it, and $95 for the visit and diagnosis is all you owe.

Turn a from-price into your exact number.

One visit, one written figure, everything inside it. That's the whole pitch.