Inside the cabinet, under it, or behind it — each puddle has its own culprit, and none of them fixes itself.
One look behind: wet supply line means valve-side, dry back means the water is born inside the cabinet. Useful intel for your booking call.
A shallow pool there is the frozen-drain signature. Mop it, but don't chip at any ice you find — panels crack easily.
Active dripping from the line side warrants shutting the saddle valve until the visit. Icemaker off, problem paused.
The visit traces water uphill to its source — drain, valve, line, housing or gasket — because mopping symptoms is not a repair. Frozen drains get steamed clear and their heat path corrected so they stay open; weeping valves get replaced with the line flushed; housings and gaskets swap directly. One written all-in figure covers whichever verdict the tracing returns.
Floors matter on these calls: we check for damage under and behind the unit and tell you what we see, because a slow fridge leak discovered late is a flooring project wearing an appliance costume.
That rhythm is the defrost cycle: the drain is blocked, so each automatic defrost sends meltwater to the floor on schedule. The interval is practically a diagnosis by itself — mention it when booking and the visit starts three steps ahead.
Same family, colder branch. The blocked drain's meltwater refreezes flat on the freezer floor before it can escape. We steam the drain clear, correct its heat path, and break out the sheet. Left alone it thickens until the door seal and the drawers start paying for it.
It's the classic way kitchen floors die — slow water under a unit nobody moves. That's why leak visits include the look-behind and the plain-words report. Booked promptly, the repair costs from $259; discovered a season late, the flooring bill writes itself.
Causes ranked, safe checks listed, and the fix priced in one written number.
Open the symptom file →Causes ranked, safe checks listed, and the fix priced in one written number.
Open the symptom file →Causes ranked, safe checks listed, and the fix priced in one written number.
Open the symptom file →Send the symptom or the code exactly as the display shows it. A weekday callback confirms your window, and the van loads for your machine before it leaves Kennewick.
The all-in price covers diagnosis, labor and parts. It doesn't move after work starts.
$95 for the visit and diagnosis is the whole bill — if the fix costs too much or the machine isn't worth it, that's all you owe.
From $259 all-in, most closed the same visit. Call (509) 841-9102 or send the form.