From a cold drum to a code on the display — one visit, one written number that already includes diagnosis, labor and the part.
Dryers fail in a short, predictable vocabulary: heat, airflow, drive, controls. Whether yours announces the problem with an AF code or just runs cold in silence, the diagnosis follows the same disciplined route — exhaust temperature, element resistance, fuse continuity, belt path — and ends in one written price with everything already inside it.
That all-in number is the point of this company. Around the Tri-Cities a typical dryer repair invoices at $290–$365 once the add-ons land; our jobs start at $235 with the diagnostic, the labor and the part all counted before you say yes. Nothing bolts onto the total afterward.
Electric dryers lose heat at the element or the thermal cutoffs; gas dryers at the igniter or the valve coils. We measure before replacing — an element reads open on a meter, a weak igniter shows low current draw — and the all-in price covers whichever part testing convicts. While the cabinet is open we check the high-limit thermostat too, because a heat fault that tripped a safety usually had an airflow accomplice.
A choked vent run makes a healthy dryer look broken — long cycles, overheat shutdowns, blown fuses. We measure exhaust flow at the machine, walk the duct to its outside cap, and clear the restriction as part of the same visit. It's the reason we're cautious about condemning parts before airflow numbers come back; half of the 'my dryer died again' stories around the Tri-Cities are really vent stories.
A drum that won't move is a belt until proven otherwise, and the proof takes minutes. When the belt is down we replace the idler pulley with it — a new belt on a seized idler lasts weeks, not years — and inspect the drum rollers while the front panel is off. Motors are the rare, honest exception; if yours has seized, the price conversation happens before any work, not after.
Moisture-sensing dryers add a layer: film on the sensor bars from dryer sheets reads as 'clothes are dry' and stops the cycle early. We clean and retest before blaming electronics, pull the stored error history where the platform allows it, and quote a board only when testing leaves nothing else standing. On these jobs the written price protects you from the expensive guess.
Form or phone — the code on the display, or just what the machine is doing.
A weekday window, van loaded for your model's usual suspects.
Diagnostic, labor and parts in a single number before work starts.
Most jobs close the same visit, and the warranty is in writing.
All-in means all-in: the visit, the diagnosis, the labor and the part live inside the one written number you approve. The from-price covers the simpler failures — fuses, belts, switches; a bigger job like a motor quotes higher, but you'll see that number before we start, and it still includes everything.
It can be either, and we test in the right order: heating element shorted to the case is the classic appliance-side cause, and it's a standard repair. If the element and motor test clean and the breaker still trips, the issue lives in the circuit or the breaker itself — that's an electrician's territory, and we'll tell you plainly instead of selling you parts.
Yes — stacked laundry centers and closet installs are routine, including the un-stacking and re-stacking where the repair requires it. Mention the setup when you book so the schedule allows the extra handling time; the all-in price accounts for access, so a tight closet doesn't spawn surprise labor charges.
Weekday routes cover the whole Tri-Cities, and most dryer calls land a same-week window — often next-day. Because the frequent-failure parts ride on the van, the visit that diagnoses your dryer usually also fixes it; a special-order part adds a day or two, with the return trip booked before we leave.
Send the symptom or the code exactly as the display shows it. A weekday callback confirms your window, and the van loads for your machine before it leaves Kennewick.
The all-in price covers diagnosis, labor and parts. It doesn't move after work starts.
$95 for the visit and diagnosis is the whole bill — if the fix costs too much or the machine isn't worth it, that's all you owe.
Call (509) 841-9102 with the symptom or the code — weekday windows fill fast, same-week almost always holds.