Only what a repair visit needs gets collected; it runs the visit and goes to no one else.
Booking by phone or form gives us your name, phone number, service address and ZIP, the appliance type, and your description of the symptom or error code. That is the entire inventory — the form carries no hidden fields, and this site sets no advertising trackers of its own.
Scheduling the visit, loading the correct parts, and producing your written quote and invoice. Completed-repair records are retained so the written warranty can be honored when you call back. Form submissions travel through a form-delivery service and arrive at the shop as email.
Sold, rented, traded, or fed into marketing lists you didn't request. A finished repair ends the correspondence unless you restart it — no drip campaigns, no 'checking in' texts, nothing.
Google Fonts serves the typefaces and the booking form rides a form-delivery service; both see only the technical minimum those functions require. Repair records go to no brokers and no advertisers, and disclosure happens only where law compels it.
Want your records removed after a job, or have a question this page doesn't answer? Call (509) 841-9102 or write to 5501 W Hildebrand Blvd, Kennewick, WA 99338. Handled the same week, in plain language.